Serve customers attentively
In June, with golden waves of wheat, the annual wheat harvest season has arrived. While farmers are racing against time, two teams in LGZT uniforms are shuttling through the vast fields. The LGZTafter-sales service team, with professional tools and accessories, has driven the "mobile service station" to the edge of the field, using their sweat and technology to build a solid backing for the harvest.
"Uncle Zhang, the oil leakage of the hydraulic system of this LG936F straw grabber is caused by the aging of the sealing ring. We brought spare parts and can replace it in half an hour!" The service team leader, Master Bian, knelt on the hot land, not wiping the sweat from his forehead, and was carefully checking the equipment failure. This team composed of service technical backbones has been in the main production areas such as Henan, Anhui, and Shandong since the end of May, adopting the "fixed-point duty + mobile inspection" mode, setting up temporary service points in the fields, and responding to farmers' repairs 24 hours a day. In the toolbox they carry with them, there are more than 20 kinds of wrenches, from engine failure to circuit maintenance, which can deal with almost all common problems of wheat harvesting equipment. "There are only ten days left for wheat harvest. If the machine breaks down for a day, dozens of acres of wheat will rot in the fields." Master Bian said as he debugged the equipment, "If we run a few more miles, farmers can waste less time." So far, the two service teams have provided maintenance services for nearly 100 devices, with an average response time of less than 1 hour.
At the other end of the golden wheat field,LGZT Special's straw grabbing equipment is demonstrating its hard-core strength in helping farmers with science and technology. As the operator precisely manipulates the handle, the LG936F straw grabbing machine dances flexibly like a snake, quickly gathering, compacting, packing, and carrying the scattered straw onto the vehicle, with the whole set of movements flowing smoothly. "In the past, handling straw after wheat harvest was a big problem. Burning pollutes the environment, and piling it up in the field affects the next sowing." Brother Wang, a large grain grower, pointed to the neatly arranged straw bales behind him and exclaimed, "LGZT Special's equipment is highly efficient in grabbing bales, and the packaged bales can be sold to farms to increase extra income!" This series of straw grabbing equipment is equipped with a patented hydraulic system, and the grabbing force is 20% higher than similar products. With the advanced electronic control system, it can maintain stable operation even in slippery fields, truly achieving a win-win situation for wheat harvesting efficiency and environmental benefits. As a special equipment with strong grabbing performance, the straw grabbing machine is not only widely used in agricultural farmland operation scenarios, but also plays an important role in garbage disposal and log handling.
From the dawn to dusk, LGZT's service vehicles and straw grabbing equipment are always active in the wheat harvest. When the last crop of wheat is sent to the granary and the trucks loaded with straw bales leave the fields, the landscape composed of gray work clothes and yellow mechanical arms is becoming a vivid footnote to the empowerment of modern agricultural technology. As an old agricultural machinery operator said: "You are here to support us, and we feel at ease in the wheat harvest and have more confidence in the harvest!" This is not only a practical portrayal of LGZT's "customer-centric" concept, but also a vivid example of China's equipment manufacturing industry serving rural revitalization.
